Services &
the Strategy Process
What is Strategy, Design, and Implementation?
“Strategy” in Name Only
ALARMING FINDINGS
Less than 10% of organizational leaders exhibit strategic skills (Forbes)
95% of employees are unaware of, or do not understand the strategy of their organization (Harvard Business Review)
Only 29% of employees were able to recognize their own company’s strategy in a multiple-choice question (Harvard Business Review)
61% of senior executives acknowledged that their organizations do a poor job bridging the gap between strategy formulation and day-to-day implementation (The Economist)
85% of leadership teams spend less than one hour per month on strategy, and 50% spend no time at all on strategy (Harvard Business Review)
Strategy that Really Works
KNOW Your Competitors
Decide what ‘Table Stakes’ are in your Industry and fix those that are Frustrating Customers / Employees
Look at EVERYTHING That could be a Separator for your organization
ANALYZE using Resource-Based Analysis and PUT TOGETHER a set of Compelling Competitive Advantages
Develop a Program to Implement and Align EVERY Employee of the Organization using strategy maps and a value transfer analysis approach for organizations such that everyone in the company knows where they should focus their efforts.
How It Works
This process is crafted around a centerpiece retreat. These are typically held either in-person over three (5-hour) days.
Our process dives into your organization's competitors, resources, capabilities, and competencies to develop an executable plan.
The most important part of working with us is our orientation toward teaching the leadership team all of the processes so they can run their future strategy efforts internally. We aim to enable the leadership team such that they never need our services again!
1. Market & Competitor Analysis
Define & analyze the customer groups & competitors
Define those elements of the business that are holding the organization back
What are the top 2 'table stakes' parts of the business that need immediate effort?
Identify those elements of the business that provide a unique advantage (current and potential)
What do you want customers to say about your competitive advantages?
2. Strategy Design Workshop
Develop a strategy map / project plans / metrics / cadence
Design metrics that will be used to track the success of the strategy implementation
Who is the perfect customer for your competitive advantages?
3. Guide Implementation
Guide the implementation effort throughout the organization
Develop project plan